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How We Protect Your Personal Data

At login sandibet, your personal data belongs to you — we collect only what is necessary to operate your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedYour rights explained clearlyContact our team any timeRetention periods defined

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What Data We Collect and Why

When you open an account with us, we collect your name, email address, and the payment details you provide — for example, your DANA wallet number, OVO account identifier, GoPay-linked phone number, or the QRIS code you use at checkout. We also record deposit and withdrawal

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timestamps to resolve any transaction disputes quickly. Device identifiers and IP addresses are logged automatically to protect your account from unauthorised access. Behavioural data — such as which pages you visit or how long a session lasts — is gathered in aggregate form only and is
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never tied to your individual profile without your consent. All data collection depends on local law and applies only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold for your account, our privacy team is available around the clock — 24 hours a day, seven days a week. You can raise a data request through live chat directly on this site, send a formal written request by email, or use the in-account support ticket system for a tracked paper trail. Players in Jakarta and Yogyakarta have used all three channels successfully to update their registered details within 48 hours of submitting a request.

Team online

Live Chat

Start a chat session on loginsandibet.xyz any time — our agents are online 24/7 and can open a data-access or correction request on the spot while you wait.

Email Request

Send a written privacy request to our support email address. We acknowledge every message within 4 hours and resolve most data queries within 48 hours of receipt.

In-Account Ticket

Log in, go to Account Settings, then select Privacy Request under the Support tab. Your ticket gets a reference number so you can track progress at every step.

HOW WE HANDLE DATA

Six Ways We Keep Your Data Safe

We operate a layered approach to data security — encryption, access controls, audit logs and defined retention windows work together so your information stays yours.

Encryption in Transit and at Rest

Every byte of data you send to us — including payment details for DANA, OVO, GoPay and QRIS — travels over TLS 1.3 encryption and is stored in encrypted form on our servers, never in plain text.

Cookie Usage and Opt-Out

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can disable non-essential cookies at any time through the cookie preference panel in your account settings.

Account Security Controls

Two-step verification is available for every account. We also flag login attempts from unrecognised devices and send an immediate alert to your registered email or phone number so you can act without delay.

Data Retention Periods

Transaction records are kept for the period required under applicable financial regulations — typically five years — after which they are securely deleted. Profile data you request us to remove is wiped within 30 days of a verified request.

Third-Party Data Sharing

We share your data only with the payment processors needed to complete your DANA, OVO, GoPay or QRIS transaction, and with fraud-detection services. We never sell your personal information to advertisers or data brokers.

Your Right to Correct or Delete

You hold the right to request a copy of all data we hold, ask us to correct inaccuracies, or ask us to delete your profile entirely — all subject to where local law permits and any statutory retention obligations.

Privacy Policy Questions We Hear Most

These are the questions our account holders ask most often about how login sandibet handles personal data. If your question is not here, open a live-chat session or submit an in-account ticket and we will respond within 4 hours.

We collect your full name, email address, phone number and the payment identifier you link — such as your DANA wallet or OVO account number. We do not collect more than what is needed to run your account and process withdrawals.

Payment identifiers are encrypted immediately upon entry and stored separately from your profile data. Our systems never retain your full payment credentials in plain text, and access to payment records is restricted to authorised reconciliation staff only.

Yes. Log into your account, go to Account Settings, and submit a Privacy Request ticket. We will compile and send your complete data file within 48 hours, where local law permits this type of data-access request.

Submit a deletion request via live chat or the in-account ticket system. We will remove your profile data within 30 days. Transaction records subject to financial regulations are retained for the period required by applicable law before deletion.

We share data only with the processors that handle your DANA, OVO, GoPay or QRIS payments and with fraud-detection partners. We do not sell, rent or trade your personal information with any advertising network or unrelated third party.

We use essential cookies to keep your session active and optional analytics cookies to improve page speed. You can view and change your cookie preferences at any time through the Cookie Settings panel found inside Account Settings.

Go to Account Settings and select Edit Profile. Enter the new contact detail and confirm via the verification code we send to your existing registered address. Changes take effect immediately once verified, and we log the update for your security.

How We Protect Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Request

In-Account Ticket

Six Ways We Keep Your Data Safe

Encryption in Transit and at Rest

Cookie Usage and Opt-Out

Account Security Controls

Data Retention Periods

Third-Party Data Sharing

Your Right to Correct or Delete

Privacy Policy Questions We Hear Most

01 What personal information does login sandibet collect when I register?

02 How is my DANA, OVO, GoPay or QRIS payment data stored?

03 Can I request a copy of all the data you hold about me?

04 How do I ask you to delete my personal data?

05 Does login sandibet share my data with third parties?

06 What cookies does this site use and how do I manage them?

07 How do I update my registered email address or phone number?

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